A bad answer is normal and almost never a dead end. The instinct is to close the chat and try again from scratch; that is usually the slowest option, because you throw away everything the assistant already knows about you.
Work out which of these it is instead.
It is too general
This is the most common one by far, and it is almost always the question’s fault rather than the answer’s. You asked something that could have been asked by any business.
The fix is one message, not a new chat: tell it what you actually do and who you sell to, then say “now redo that”. The answer changes completely.
The tone is wrong
Too corporate, too jokey, too American, too pushy. Say which, in your own words — “less salesy”, “we do not use exclamation marks”, “more like a person talking to a neighbour”.
If describing the tone is hard, show it instead: paste something you have written that sounds right and say “match this”.
It mentions a price or a feature that is not true
This will happen, and it is the one you cannot fix by asking again — asking again may just produce a different confident number.
Prices, free tiers and features of other tools change constantly. Check them on the tool’s own website before you repeat them publicly or spend money on the strength of them. The assistant is useful for narrowing eight candidates to two; the final check is yours.
It answered in the wrong language
Usually because the question was in one language and a link or a pasted text was in another. Say “answer in Russian” — or whichever you need — and it switches for the rest of the conversation.
It forgot what you told it earlier
Check whether you are still in the same conversation. Every new chat starts blank: your business, your tone, your brand profile are all attached to the chat you built them in, not to you.
If you did start a new one, you do not have to retype everything — paste your brand profile from the old conversation and carry on.
The image is not what you pictured
Describe the change rather than the whole picture again: “same composition, our green instead of the blue”, “no text on it”, “less empty space at the top”. Each round gets closer, and it keeps the parts you liked.
If it is fundamentally wrong, say what it should show in concrete objects — what is in the frame, where, on what background — rather than in adjectives like “modern” or “premium”.
It keeps giving you the same thing
Use Regenerate under the answer for a different attempt at the same question. If two attempts land in the same place, the question is the problem — change what you are asking for, not how many times you ask.
It stopped answering
If you have used up the free messages, the plans screen appears instead of a reply. That is not an error; see Free Use and Plans.
Nothing on this page helps
If it is about the service rather than the answer — a payment that did not go through, a plan that will not activate, something plainly broken — the assistant cannot help, because it has no access to your account. Write to the team from the contact page.
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Free Use and Plans covers what is free, where it stops and what paying changes.